11 general skills or competencies (Job family competencies) for UNIX Administrator
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Documents best practices in technical support to address customer issues and technical needs.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers customer data, such as problem descriptions and network details for prompt technical support.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements standard user guide in utilizing new tools to troubleshoot technical issues.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Improves the overall technical support process to enhance customer relationship and service.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs a technical support flowchart to illustrate and streamline sequence of technical troubleshooting.
See 4 More Skill Behaviors
Skill definition-Applying methods and processes in executing recovery processes in response to a disaster to protect business IT infrastructure.
Level 1 Behaviors
(General Familiarity)
Explains the importance and benefits of a proactive disaster recovery plan.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents issues that arise during disaster recovery testing to ensure execution of appropriate remediation plan.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements disaster recovery solutions and backup procedures to maintain full business continuity.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Develops standard operating procedures for network outages and disasters to streamline recovery actions.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs metrics to evaluate the effectiveness of disaster recovery strategies and processes.
See 4 More Skill Behaviors
6 soft skills or competencies (core competencies) for UNIX Administrator
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Processes large quantities of detailed information with high levels of accuracy.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
See 4 More Skill Behaviors
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Discusses workplace barriers and issues that may affect time management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Classifies assigned tasks into specific, smaller, and more achievable goals.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Executes work plans to manage workflow and track milestones to completion.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Improves processes to organize workloads of teams efficiently.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes a time management matrix to reprioritize the importance of current and upcoming tasks.
See 4 More Skill Behaviors
Summary of UNIX Administrator skills and competencies
There are 0 hard skills for UNIX Administrator.
11 general skills for UNIX Administrator, Technical Support, Disaster Recovery, IT Environment, etc.
6 soft skills for UNIX Administrator, Attention to Detail, Time Management, Initiative, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a UNIX Administrator, he or she needs to be skilled in Attention to Detail, be proficient in Time Management, and be proficient in Initiative.